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FAQ

Purchasing & Availability
  • Where can I buy your jackets?

    I sell exclusively in person at local markets, craft fairs, and seasonal pop-ups. Check the Events Page or follow @kay.bryant.design on Instagram for my updated event schedule and locations.

  • Can I order a jacket online or have one shipped?

    Currently, I do not sell or ship online. Selling in person allows you to touch the fabrics, feel the structure, and try on different cuts to find your perfect fit.

  • What payment methods do you accept at events?

    I accept cash, major credit/debit cards, Apple Pay, and Google Pay.

Fit, Custom Work & Materials
  • Do you offer custom orders or alterations?

    Because each jacket is a unique, one-of-a-kind creation, I am not accepting custom orders or alterations at this time. But please message me if you have any questions.

  • Where do you source your materials?

    Every jacket is handmade using carefully selected deadstock, vintage quilts, organic cotton canvas, and upcycled materials. Because materials are sourced in small batches, every piece is entirely one-of-a-kind.

  • How do I care for my handmade jacket?

    To keep your jacket looking its best, I recommend spot cleaning or gentle hand washing in cold water, then lay flat to dry / dry cleaning only. 

Policies & Support
  • What is your return or exchange policy?

    All in-person sales are final. Please take your time trying on pieces and inspecting garments at the booth before buying. If you have a specific reason for an exchange, please reach out to me. 

  • How can I reach you between markets?

    Have a question about a piece you bought or an upcoming event? You can reach me anytime at kaybryantdesign@gmail.com or through the contact form on this page.

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